Pathetic service and actual theft from MTN as they have debited but not supp****.

Once again I'm unsatisfied with the service provided.

Firstly - please deal with *********** staff. 27/04 I went to the MTN store Mall of the South, waited almost 2 hours to be assisted, only to be told after 10 minutes with the consultant that she was not able to assist - which I thought what ******* - she told me call 135.

29/04 after numerous calls to 135 and been told the store could have helped me, and each call I was told something different. Eventually after 3pm I got someone who actually knew what they were talking about and assisted me. Cancel current contract and open a new month to month home wifi. told i had to pay upfront and then my router would be delivered. 02/05 - delivery arrived and my biometeric would not accept now I have had to make numerous calls once again and be stuffed around from department to department. was given Mondo's number and now I must wait 3- 5 days for manual delivery acceptance for my MTN order to be delivered that has already been paid!!!!!!!

If only your *********** staff at the store had done her job i would not have this terrible service from MTN once again!!!!!

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