1 reviews | Active since Jul 2014
Pathetic Service After Contract Cancellation after 2 years...
<p>My contact ended in april after my completed my 2 years contact with you. I have been sending queries online regarding my billing and suspension of si that i did manually after i requested along with my contact being cankced that the number should be disconnected because im movingto better service provider. ON the 4th of May i sent a querie to billing REF *** asking if the payments that went of on the 3rd of may will be the last payment towarsds my contact. STILL NO REPLY. Now that you are not recivneg any more money for the contact now your service is pathetic! Do not worry i have requested a sim suspension online, not sure if it went trhrough as your website is just as pathetic. pls let me know if that was the last payment for account A*** ***) via ***</p>
Good Day ignus93,
Thank you for your post.
Please accept our apologies for the delay experienced and for any inconveniences caused to you
According to our records your cell number was migrated to prepaid on 18-04-2016. Kindly be advised that the last debit on your account went through on the 03-05-2016.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***
Good Day ignus93,
Thank you for your post.
Please accept our apologies for the delay experienced and for any inconveniences caused to you
According to our records your cell number was migrated to prepaid on 18-04-2016. Kindly be advised that the last debit on your account went through on the 03-05-2016.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***