Pathetic Service a d not doing what they say

Dear MTN<br> <br> I need your assistance asap. I had a data contract with MTN and cancelled it in November 2014 with s lady who work at the 6th Avenue Shopping Center, Walmer in Port Elizabeth with the name Taryn<br> <br> She blocked the sim card ( ***) on the system and cancelled it for me. There are still debit orders going off my account for this contract. I need answers ax to why there are still debit orders going off and what I need to do more in order to CANCEL THIS CONTRACT TODAY with no charges. I am extremely disappointed in the way my query were handled and that charges are still going off after I confirmed with her several time that it is done correctly. It is pathetic<br> I phoned them a week ago and finally got hold of a gentleman after trying to phone them 14 times at the office just said phone 808. I told him my sim is blocked and were blocked by Taryn. His response again. Sorry sir phone 808. What doesn't he understand with my sim is blocked <br> <br> I would like your head office to contact me ASAP before I take this matter further. <br>