PATHETIC SERVICE

Hi , I am Mosebodi Florence Nkopane who visited MTN Maponya mall because my sim card has been rica barred. I visited the branch on Monday 30 August and I was told that my sim card is no longer in good condition, I would have to purchase a new one and perform a swim swap. I did all that with the team and I was told that it would be activated within 72 hours at the most. Today, 5 days later, I still do not have my number working. My life is on hold because people can not get hold of me. I can not perform any cardless withdrawals because I am STILL waiting for my number to be active.

I am really baffled by the process MTN takes to just activate a number.