TM
Tshepang M

1 reviews | Active since Feb 2020

14 Aug 2023, 20:34

Pathetic Service

I went to MTN Southgate mall to do an upgrade both stores couldn’t assist me.What’s sad is they got employed to keep existing clients and make sales instead they have a I don’t care attitude No one knows when the advertised products will be available.I’m a customer I didn’t post or print the advert for MTN Products Both stores need to do thorough Customer service training instead of waiting at the door chatting to each other,At the rate they treating customers The store will close Even their so called Manager doesn’t know anything I’m very disappointed as I have been using MTN for 20 Years Now I’m forced to use other networks It’s the first time I go to MTN and get such PATHETIC SERVICE They don’t care about customers they can’t even make an alternative or call other Branches to check for the products The only words they know is “ I don’t know when the warehouse will have stock “

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