Pathetic Service

I contacted MTN Buisness on 135 and spoke first to Tembile who told me my last bill will be end of February.Then i spoke to Vuyelwa who told me my last bill would be end of Jan.How do you train your staff who has no idea of whats going on.They have no customer care skills or knowledge.How do you employ these people who give wrong information.Your service is pathetic.