Pathetic service

Over the course of the last six months, I have been making consistent efforts to establish a debit order for my account, as I am unable to use Standard Bank Internet Banking or the MTN APP for payment. Despite having ample funds in my account and having set up a de******eck, my debit orders are still not being executed. To make matters worse, MTN has the audacity to impose a fee for debit rejections. After reaching my limit, I have decided to pay my account in person for the final time at MTN Mall of Africa. I strongly urge anyone contemplating a switch to MTN to reconsider due to their extremely unsatisfactory service.