Pathetic Service

<p>People usually asked me why I am still the client of MTN,I never really gave them the answer. Now I know the answer, its beacuse Im stupid. This service (which is doesnt provide) provider has been charging me double for data, I went to MTN Bloemfontein, Nelson Mandela Street, where they tried to justify it up until they could not, the refunded the money they have been *****ing from me since last year may. Upon recieving of my recent invoice, I saw that they are continueing *****ling from me.</p> <p> </p> <p>I then sumbitted my claim for a damaged phone on the 28th of November 2016,nothing happened. Today is the 5th of December 2016, I had to be the one running around asking about my claim and the progress none thereof, to my surprise, I was told that MTN handed over the insurance to other company of which I was never informed about. Now the lady told me to go back to MTN and ask them to send the cliam form back to the new company that would be handling claims.This might take 21 days. What am I expected to be using in the mean time? Can I get my phone fixed so that I can stop being stupid and seek other service provider. I am so done with MTN</p>