Pathetic Service

<p>I received a free sim via a African Bank transaction and Rica'd such sim accordingly. I intended using it in a ****le, so on 10 Nov'16 visited MTN at Kenilworth Centre to purchase a 30-day prepaid 5GB data bundle that gives 2.5GB extra for 15 days. Taariq Abrahams assisted me with the purchase and even tested the sim by making a call from it to my handset to check that the sim's fine. Now, my laptop gives a notification (1-day later) that I've ran out of data? I called MTN's call-centre and after having the call rudely dropped was finally informed that I need to contact New Generation Management to have the data activated. So, I went with an MTN-sim, Rica'd with my details into an MTN-store to have MTN-data loaded on to such MTN-sim and presented my ID-doc, but now MTN refers me to another party to activate MTN's airtime? That's bull****! Why wasn't I informed of this when I was in the store? Instead, I was handed the invoice (which I have) as confirmation that the bundle was loaded. I want the data allocated to my sim now! I use it for business purposes and will hold MTN directly liable for lost revenue. Call me urgently to sort this mess out!!!</p>