PATHETIC SERVICE!!!!

<p>I app**** for 2 contracts at the MTN Gateway (groundfloor). The consultant was very helpful. Being a foreigner woking on a limited visa it is hard to find a 6/12 months contract. Turned out MTN was offering device only deal on the new iphone. Submitted my payslip, bank statements, passport, visa and proof of add. Was told that it will take 2 to 24 hours to know wether it has been approved or not. Got a message that the application was sent for review. 48 hours later nothing!!! So i mailed the girl who eventually rep**** that the vetting dept is asking for the latest payslip. So i scan it and send it to her. What i do not understand is that if i never mailed to ask about it i would never have know that the payslip was wrong. So i waited another 48 hours. Nothing. So i mailed her again. No response. I travel all the way from stanger to the store since they never answer the phone. To only be told that it is still processing and she will let me know by tomorrow. A week later no calls no mails nothing. So i travel again to Gateway to be told that the payslip is not readable. Why was i not informed of that earlier. So its only when I go there that they realise there is something wrong. They do not follow up with the applications??? Anyway I scan again and send it to her. 1 day later I go back to the store to be told by the very arrogant manager that they cannot do anything. It is still processing. So its over 2weeks and they cannot give us an answer. So i ask the man to cancel the application and ask for proof that the application has been terminated. He looked at me as if I am talking ******* and wasting his time. I eventually went to buy my phone at the istore. MTN lost 2 potential clients and I will make sure that people from my country are aware of the kind of service being offered by MTN.</p>