MA
Maxeen A

1 reviews | Active since Jan 2016

20 Oct 2016, 08:13

Pathetic service

<p>I logged a complaint on Monday 17/10/2016 with regards to MTN and i did not receive any feedback . I sent an email on Monday as well . Its pertaing the cancelation of my contract.</p> <p>Its clear that MTN does not care or treat customers with respect and intergraty . I will be cancelling my business with MTN as this is a clear sign of what they about and how they handle and interact with loyal customers.</p> <p>Please note i will be broadcasting about the service that i have received as i am not taken serious , I will be taking further acctions.</p> <p> </p> <p>Maxeen </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply21 Oct 2016, 09:23
Official

Good day Maxeen,

Thank you for your post.

Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.

Kindly be advised that your number *** was migrated to prepaid on the 2016-10-13.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards,

Ayanda

REQ:***