Pathetic service

<p>GOOD DAY</p> <p> </p> <p><br />I contacted the MTN call center to give notice on my contract as i have been notified to do so that has expired on the 10 October 2016. I called on the 10 Ocotober 2016 held on the line for an hour which is enough toi make any customer explode. When i got through i spoke to a very rude and unfriendly consultant that told me where to get off because i was enquiring on something i did not understand and the ref number for that call: My ref number: ********** 04. than i was told to call back the Wednesday which i did and i was told to call back the Friday which i did and iwas told that i will receive a message when migration will take place, and that to did not happen. I would like to know when is it going to happen because i am not going to pay to be on a month to month contract . If that money is going to be deducted i will take it further.</p> <p>Firstly the staff is unprofessional and utterly rude</p> <p>Secondly : The service is pathetic </p> <p>Thirdly: Service level agreement is not met as promised.</p> <p>Lastly i am paying for this service.</p>