1 reviews | Active since Feb 2016
Pathetic service
<p>Hi there I am currently an Mtn client and I have been with them for a very long time. But their treatment towards me is very bad, every time I call their customer care line number for assistance they do not take my calls they keep on cutting my calls. But when I call them from my brothers contract cell number they answer. This is really bad service from such a big company. </p>
Good day Vishen,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that all your services are active on your line. Your number has been resetted on the network. Should you need to contact customer care for assistance, please call 808 and select option 0 to be transferred to a consultant.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ: **********
Good day Vishen,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that all your services are active on your line. Your number has been resetted on the network. Should you need to contact customer care for assistance, please call 808 and select option 0 to be transferred to a consultant.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ: **********
Nothing has been sorted out as yet. MTN still does not take my calls. This is getting out of hand.
Nothing has been sorted out as yet. MTN still does not take my calls. This is getting out of hand.