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Navamoney A

1 reviews | Active since Mar 2016

14 Jul 2016, 07:33

Pathetic service

<p>MTN fails to deliver on their SLA!!!!! I requested change of ownership 3 weeks ago as I need to retain my Late husbands cell no for business purposes and up till date not even feedback. I have to continually making contact and then to I am posted from 1 *********** individual to another. MTN has no regard for service delivery. I'm still without the use of the number and have lost out on business but they don't care! They only answer you get is we are working on it yet they say it takes 3 to 4 working days !!!! Where is their commitment... The store and contact centre is on the same disgusting level of service... You call they never answer, literally hours on ends. Makes you wonder if there are there people working????? Angry and frustrated would never recommend MTN to anyone. </p>

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