Pathetic Service!!!
<p>MTNs service is getting worse every week!! I've been trying to get hold of my insurance for almost 3 months! Everytime i go in store they give me a number to phone but it's with an insurance company where i'm not even registered! Now i've got a broken phone and a useless service provider! </p> <p> </p> <p>FED UP!!!!! </p>
Good day Michelle,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Insurance management team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Good day Michelle,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Insurance management team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********