Pathetic Service

<p>I think it is probably the 5th time complaining about MTN.In March I paid my account cash in the Canal Walk branch, I requested that it be changed to debit order for the following month and going forward.On the 31 March 2016, the funds go off my account it then bounched and I was charged an unpaid fee due to someone's incompetence.I sent numerous e mails back and forth , and a request for my bank statement for the refund which never happened. One query I logged myself and the other at the store but both closed without being rectified. Called the agent numerous occassions and yesterday i receive an sms stating that In eed to pay my account, the debit order was somehow cancelled. Yet another mess on my credit record!.</p>