PATHETIC SERVICE

I have been trying for 2 days to speak to a consultant to cancel one of my contract received a sms this morning that my rate was changed which I didnt ask for I have been phoning non stop for 2 days and every time I hold on for 30 min then the call cuts and if ssomeone does answer they disconnect the call .. I am fed up I never use to have so much issues with MTN .. today alone (13/9/2022) I have phone 9 times ... keep listening to the same boring tune for 30 minutes at a time is really not something to enjoy .. I am trying to cancel my contract completely and I am not getting sny joy I didnt ask to continue the contract my instructions was CANCELL it now I get that I need to pay R113.00 a month that is not what I requested phoning MTN has become a mission you lucky IF someone answers after holding for 30 min plus