BM
Bivash M
1 reviews | Active since Aug 2011
03 Feb 2015, 13:16
Pathetic Service
My mum signed a contract for an S5 Mini more than 2 weeks ago and still we are waiting for the store to get stock. Sam who is the store supervisor refused to return calls made by myself and has is not interested in the clients at all.<br> <br> I will definitely not be giving Westwood any business and i have asked Sam to withdraw all documents submitted as i will visit another Mtn Branch to do my contract.<br> <br> This store is a franchise store and is terrible . You cannot sign a contract and then have to wait for a unit for more than 2 weeks in addition i get no call telling me that there is a delay etc.
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Replies (1)0
Replies (1)MTN South Africa's replyOfficial
13 Feb 2015, 16:08Hello Bamster,
Thank you for your post.
We do apologize for the inconvenience caused as a result of this.
Kindly note the stores stock orders are dependent on the stock availability at the warehouse. The store might have sent through their orders and were awaiting feedback on availability of the device and promotion.
We trust you find this in order.
Regards,
Ebbedene
REQ:***
Thank you for your post.
We do apologize for the inconvenience caused as a result of this.
Kindly note the stores stock orders are dependent on the stock availability at the warehouse. The store might have sent through their orders and were awaiting feedback on availability of the device and promotion.
We trust you find this in order.
Regards,
Ebbedene
REQ:***
MTN South Africa's reply13 Feb 2015, 16:08
Official
Hello Bamster,
Thank you for your post.
We do apologize for the inconvenience caused as a result of this.
Kindly note the stores stock orders are dependent on the stock availability at the warehouse. The store might have sent through their orders and were awaiting feedback on availability of the device and promotion.
We trust you find this in order.
Regards,
Ebbedene
REQ:***
Thank you for your post.
We do apologize for the inconvenience caused as a result of this.
Kindly note the stores stock orders are dependent on the stock availability at the warehouse. The store might have sent through their orders and were awaiting feedback on availability of the device and promotion.
We trust you find this in order.
Regards,
Ebbedene
REQ:***
