Pathetic Service

Item: MTN South Africa
Rating: 2
Author: Hester B

MTN = Worst service ever! <br> App**** for a Samsung Tablet deal on 31 January, \approval\" same day, only to be told we would have to wait a week for stock. Almost 4 weeks later and we get told this week that so sorry ... We can no longer get it. Pathetic service! Should have chosen Cell C instead ... Would have been sorted by now<br> #MTNcannotDeliver"

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Replies (1)

MTN South Africa's replyOfficial

26 Feb 2016, 12:38

Hello hboshoff,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the Store Management for assistance.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Itumeleng
REQ:***

MTN South Africa's reply26 Feb 2016, 12:38

Official