Pathetic Service

MTN Stores are really becoming worse and worse 2 years ago when upgrading my contract there was issues of the system constantly being offline I waited about a week until I actually received my upgrade.

Fast forward 2 years later...

On Monday the 5th of August I went to an MTN store to do my upgrade, the upgrade could not be completed due the the system being updated 30min before closing time. I was then told to come back the next day so off I go on the 6th of August to collect my new phone and I get told it seems to be a national problem because the system has been offline I must come back the next day to collect my phone. So at this point their service is absolutely ******* so I decided let me call the store and find out what's going on, the consultant says to me their system is still offline so they are unable to process the upgrade any further...

Poor service at its best....