LB
Leanna B
1 reviews | Active since Jan 2016
13 Jan 2016, 17:47
Pathetic service
Upgraded on 2 Jan. Did not receive 30 gig data with upgrade or data I req with contract. 7 call centre complaints and 2 walk in store complaints and still no joy. Will not recommend mtn to anyone. Want to cancel contract!
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MTN South Africa's replyOfficial
21 Jan 2016, 10:40Hello Leannabinneman,
We are truly sorry for the inconvenience caused and for the breakdown in service.
We can confirm that the 30GB data bundle was activated on the 13th of January and will only expire on the 13th of February 2016. You currently have 25GB's available of the 30GB's.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the breakdown in service.
We can confirm that the 30GB data bundle was activated on the 13th of January and will only expire on the 13th of February 2016. You currently have 25GB's available of the 30GB's.
Regards
Tim
MTN Complaints Management Team: REQ:***
MTN South Africa's reply21 Jan 2016, 10:40
Official
Hello Leannabinneman,
We are truly sorry for the inconvenience caused and for the breakdown in service.
We can confirm that the 30GB data bundle was activated on the 13th of January and will only expire on the 13th of February 2016. You currently have 25GB's available of the 30GB's.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the breakdown in service.
We can confirm that the 30GB data bundle was activated on the 13th of January and will only expire on the 13th of February 2016. You currently have 25GB's available of the 30GB's.
Regards
Tim
MTN Complaints Management Team: REQ:***