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gerhard F
1 reviews | Active since Aug 2011
08 Jan 2016, 17:34
pathetic service
After failing to cancel my contract after calling in, I had to visit the MTN branch at Bay West Mall, I filled in the forms etc .... Still today a month later they bill me again. No wonder they are in the state they are in !!!! They just don't give a demn, or are plain *********** I believe.
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Replies (1)
MTN South Africa's replyOfficial
10 Jan 2016, 22:49Hello gerhard f,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
kindly note the matter have been escalated to Retentions for the number *** to be migrated to prepaid as per your request.
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
kindly note the matter have been escalated to Retentions for the number *** to be migrated to prepaid as per your request.
warm regards
mike
REQ:***
MTN South Africa's reply10 Jan 2016, 22:49
Official
Hello gerhard f,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
kindly note the matter have been escalated to Retentions for the number *** to be migrated to prepaid as per your request.
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
kindly note the matter have been escalated to Retentions for the number *** to be migrated to prepaid as per your request.
warm regards
mike
REQ:***