Pathetic Service
i have received a bill from Mtn my monthly installement is R469 as agreed i receive a statement for R630 this is totally unacceptable. The agreement we signed was for an amount of R469.Please rectify this or i would have to get hold of my attorney
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MTN South Africa's replyOfficial
02 May 2019, 14:51Good Day Riccardo
Thank you for your post.
Please accept our apologies for any inconvenience caused.
Kindly note that this matter has been escalated to our corporate department and will revert to you with feedback.
We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management team
Thank you for your post.
Please accept our apologies for any inconvenience caused.
Kindly note that this matter has been escalated to our corporate department and will revert to you with feedback.
We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management team
Best regards,
MTN South Africa's reply02 May 2019, 14:51
Official
Good Day Riccardo
Thank you for your post.
Please accept our apologies for any inconvenience caused.
Kindly note that this matter has been escalated to our corporate department and will revert to you with feedback.
We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management team
Thank you for your post.
Please accept our apologies for any inconvenience caused.
Kindly note that this matter has been escalated to our corporate department and will revert to you with feedback.
We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management team
Best regards,