1 reviews | Active since May 2017
Pathetic service
MTN has suspended my service although it is up to date . It has been suspended for just over 2 weeks and the only response i get is " we are waiting for feedback from our billing department ". It takes you 1 day to suspend an account but 2 weeks to reactivate ? Pathetic service , can't wait till my contract is over to leave this network....
Good Day Rosezetha
Thank you for your post.
Please accept our sincere apologies for any inconvenience caused. Rest assured, it is not our intention to displease you.
Kindly note we are attending to this matter and will revert to you with feedback.
Warm Regards
Brendah Langa
Complaints Management team
Best regards,
Good Day Rosezetha
Thank you for your post.
Please accept our sincere apologies for any inconvenience caused. Rest assured, it is not our intention to displease you.
Kindly note we are attending to this matter and will revert to you with feedback.
Warm Regards
Brendah Langa
Complaints Management team
Best regards,
Good Day Rosezetha
Kindly be advised that your line has been reactivated. Please may you reboot your phone and test.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Warm Regards
Brendah Langa
Complaints Management team
Best regards,
Good Day Rosezetha
Kindly be advised that your line has been reactivated. Please may you reboot your phone and test.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Warm Regards
Brendah Langa
Complaints Management team
Best regards,