1 reviews | Active since Sept 2018
pathetic service
You really are something else hey
I made an arrangement with you guys and you did not honor my request, what else do you want me to do, you suspended all my lines when I clearly stated that I will pay as per the arrangement, I requested for a supervisor to call me and that was not done either, what do you want me to do, you do not care about your customer, after having a contract with you for so many years and never missed a payment, you do this to me……I’m really disgusted by the service I have received from you
Regards,
Lindiwe
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that we have requested our credit management team to make contact with you and resolve your problem accordingly.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that we have requested our credit management team to make contact with you and resolve your problem accordingly.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,