eB
ellenor B
1 reviews | Active since Dec 2015
01 Dec 2015, 15:19
PATHETIC SERVICE
For the past 3 weeks i have been phoning everyday to fix my phone as is no network,cannot receive or make calls and same with smse.Everytime i phone there is another excuse, i dont think they know what they are doing as there is NO REASON that my phone should be cut off or even my sim card.I was in an accident and could not even phone anyone for help AS MY PHONE DOES NOT WORK!!!
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Replies (1)
MTN South Africa's replyOfficial
08 Dec 2015, 09:14Hello asjasi,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The lines has been suspended due to the credit limit reached. The credit limit has been increased with R1000.00. The credit limit is now R1200.00 for the 2 lines on the contract. Both the lines are active.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The lines has been suspended due to the credit limit reached. The credit limit has been increased with R1000.00. The credit limit is now R1200.00 for the 2 lines on the contract. Both the lines are active.
Kind Regards,
Alice van der Merwe
***
MTN South Africa's reply08 Dec 2015, 09:14
Official
Hello asjasi,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The lines has been suspended due to the credit limit reached. The credit limit has been increased with R1000.00. The credit limit is now R1200.00 for the 2 lines on the contract. Both the lines are active.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The lines has been suspended due to the credit limit reached. The credit limit has been increased with R1000.00. The credit limit is now R1200.00 for the 2 lines on the contract. Both the lines are active.
Kind Regards,
Alice van der Merwe
***