MK
Muhammed K

1 reviews | Active since Jul 2018

30 Jul 2018, 10:13

Pathetic service

Made payment more than ago for 2 contracts 1 payment they pick up the 2nd they do not and thereafter hand me over i have trying to get hold off legal to sort this out but no one can help me...extremely frustrating

0
Replies (2)
MTN South Africa
MTN South Africa's reply30 Jul 2018, 17:36
Official

Thank you for your post.

Kindly receive our sincere apologies for the inconvenience caused.

As per our telephone conversation i have received the pop and logged the request with banking to allocate the missing payment ref no:***

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards

Mike Ramaboka

Complaints Management Team

Best regards,

MK
Muhammed K's update13 Mar 2020, 13:40
Reviewer Update
Good day Mike

I have an issue with my contract and I have been suffering with this for 3 weeks and I have no access to anything of mine, please can you assist me as you once have before