1 reviews | Active since Aug 2016

30 Jul 2018, 10:03

Pathetic Service

I cannot understand for the life of me why my balance is so high....i did not buy in data or anything of the sort.Please advise why my balance is so high

0
Replies (1)
MTN South Africa
MTN South Africa's reply30 Jul 2018, 18:00
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN.

As per our telephone conversation the amount to be deducted is R770.75 on the 31/07/2018.

We would like to assure you that we are actively working to improve our service levels.

Regards

Mike Ramaboka

Complaints Management Team

Best regards,