Dear Venice,
Thank you for taking the time to tell us why our service failed to meet your expectations.
We value your business, and would like to address your concerns as quickly as possible.
I understand your frustration, and I sincerely apologize for any inconvenience we have caused you.
Will you be able to supply me with more details regarding your complaint or any correspondence you have between yourself and MTN so I can investigate the matter and find suitable outcome regarding this matter.
Please email ***
Thank you, looking forward to hearing from you.
Warm regards,
Willem Jnr Loots
Complaints Analyst
Dear Venice,
Thank you for taking the time to tell us why our service failed to meet your expectations.
We value your business, and would like to address your concerns as quickly as possible.
I understand your frustration, and I sincerely apologize for any inconvenience we have caused you.
Will you be able to supply me with more details regarding your complaint or any correspondence you have between yourself and MTN so I can investigate the matter and find suitable outcome regarding this matter.
Please email ***
Thank you, looking forward to hearing from you.
Warm regards,
Willem Jnr Loots
Complaints Analyst