Pathetic Service

MTN has my name, my account number, my mobile number, my ID number and yet MTN cannot retrieve any information relating to my contract, despite deducting every month amounts from my account.<br> <br> In replies to my multiple e-mail queries, MTN responds: \Please do not hesitate to contact us should you require further assistance"yet they have not assisted me nor has my problem been addressed.<br> <br> I just want not to renew my contract when it ends.<br> <br> As usual MTN \""customer care\"" is a joke of note - why does MTN have this department or function?"""