zE
zeenat E

1 reviews | Active since Jan 2018

10 Jan 2018, 15:59

Pathetic service

unable to use my sim card!!! despite logging complaints there is no communication!!!!

0
Replies (2)
MTN South Africa
MTN South Africa's reply12 Jan 2018, 10:35
Official

Good day,

Thank you for your post.

We apologize for the inconveniences that you have experienced due not being able to use you sim card. We completely understand the frustration it causes.

Take this as confirmation that we have received the complaint. We tried to get hold of you twice and unfortunately we got your voice mail on both occasions, we however left messages for you. The reason for the call was to get more details on this matter.

Should this matter still not be resolved please re-post with more details such as, the mobile number affected and your ID number.

Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst

Best regards,

zE
zeenat E's update12 Jan 2018, 10:41
Reviewer Update
Good day I do see that i am now able to use my sim card however i am still waiting for the itemized billing on cellphone number ***. Thank you Regards Zeenat