PATHETIC SERVICE

MY HUSBAND WENT ON SATURDAY TO THE GROVE MALL AT MTN TO DO AN UPGRADE. ON SUNDAY I WENT THERE TO FIND OUT ABOUT THE CONTRACT AND TO COLLECT THE PHONES, THEY TELL ME THAT IS STILL BUSY PROCESSING. I PHONE THIS MORNING TO FOUND OUT WHEN WE CAN COME AND COLLECT THE PHONES, THE LADY TOLD ME THAT I CAN COME THIS AFTERNOON. SO I DROVE ALL THE WAY TO THE GROVE AND STAND IN A LONG QUE AND WAIT. WHEN THE GUY HELPED ME HE COULDN'T FIND THE PAPERWORK, I GIVE HIM THE IDNR OF MY HUSBAND SO HE CAN LOOK ON THE SYSTEM THEN HE TOLD ME THAT SOME SECURITY QUESTIONS WERE ANSWERED INCORRECT LONG TIME AGO. THE OTHER THING IS ALSO THAT THE PEOPLE WORKING AT MTN ARE NOT VERY HELPFULL THERE.

ALL THAT I WANT IS TO GET THE **** PHONES AND I WANT TO KNOW WHY THEY CAN'T PHONE US AND LET US KNOW IF THERE IS SOMETHING WRONG ON THE CONTRACT.

PLEASE CAN SOMEONE JUST GIVE US ANSWERS!!!!!!!!