Pathetic service

I hi I took a contract with mtn on the 25th August 2017.which was for the Nokia 3...I was called back on the 30th August 2017 to say that the Nokia 3was out of stock I then choose the hauwei p9 lite and I was told it would be delivered within 2 working weeks..after the 2 weeks no delivery.I posted on their Facebook page and the matter was escalated to channel support.. I was then told that the contact was recaptured on the 30 August 2017 and I would have to wait another 14 days which is their turn around time and the phone would be delivered.I waited and still nothing . I called them last week and asked what's happening and I was told a request was sent on the 13th September 2017 for the package to be released for delivery. It is now a month later and I still don't have my package..I called today and I was advised that my delivery was marked urgent to be delivered...as a new customer at mtn I am very disappointed to say the least... I would really like to have this package delivered A.S.A.P..