1 reviews | Active since May 2014
Pathetic Service
So after a few attempts in upgrading my contract with MTN it has been a total joke..... Now i get a call from the call centre at 11:47 and explain the issues for the 5th time .... Guess what then he throws the phone down in my ear...
Well Telkom here i come
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced,
Kindly be advised that we have sent an urgent request to our sales department to contact you and assist with upgrade.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
regards
mike
Complaints Management Team
Reference Number: ***6
Best regards,
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced,
Kindly be advised that we have sent an urgent request to our sales department to contact you and assist with upgrade.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
regards
mike
Complaints Management Team
Reference Number: ***6
Best regards,