1 reviews | Active since Apr 2015
Pathetic Service
Good day
I am very angry with MTN.
i called in i think on the 06 or 07 of August 2017
i spoke to the Argent by the name of Kashnee i think she told me that i will receive my Upgrade it takes 3-7 working days it was on stock on that day when i called in i have been making numerous calls to MTN trying track my upgrade all of them they told me that it has not yet been invoiced some they say that it has been invoiced i mean the good service must be the MTN consultant called me and let me know as in what is happening with regards to the delay.
i have never been so angry like this i want that CONTRACT to be cancelled and i dont want any charges or billings on that contract i want it to cancelled as soon as possible i dont wanna her anything i will just pay the left months and i want the contracts to be cancelled ASAP.
Bad service ever pathetic and annoying service you guys dont make your problems mine coz end of the MONTH you do receive FUNDS.
i JUST WANT THE CONTRACT TO BE CANCELLED WITH NO ADDED FEES.
Angry Customer
Thank you for your post.
We apologize for any inconvenience incurred.
We have sent the complaint to the MTN Direct department to contact and assist you.
The contact number ***.
Kind Regards,
Alice van der Merwe
Best regards,
Thank you for your post.
We apologize for any inconvenience incurred.
We have sent the complaint to the MTN Direct department to contact and assist you.
The contact number ***.
Kind Regards,
Alice van der Merwe
Best regards,
