SM
Sihle M
1 reviews | Active since Sept 2012
28 Sept 2015, 16:18
Pathetic Service
Let me voice out my dissapointment again with Mtn Repair Services. I send a device for repair beggining of August 2015,I went to collect it and found out that the charger is not there, so it had to go back again. Infect the charger was the problem because it was not charging. I find it very *********** that it was not there.So it went back again and today came back the same as the first time.How pathetic is that? <br> <br> Alice promised to make sure the issue is sorted out,I gues it was the paper excercise.<br> <br> #mtnsucks
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MTN South Africa's replyOfficial
29 Sept 2015, 21:29Hello msiries,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
we checked with our repair department they specified that when the device came in to be repaired system shows no accessories received and Quality was done on the deceive. kindly check with mtnstore where the device and charger was handed.
warm regards
mike
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
we checked with our repair department they specified that when the device came in to be repaired system shows no accessories received and Quality was done on the deceive. kindly check with mtnstore where the device and charger was handed.
warm regards
mike
MTN South Africa's reply29 Sept 2015, 21:29
Official
Hello msiries,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
we checked with our repair department they specified that when the device came in to be repaired system shows no accessories received and Quality was done on the deceive. kindly check with mtnstore where the device and charger was handed.
warm regards
mike
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
we checked with our repair department they specified that when the device came in to be repaired system shows no accessories received and Quality was done on the deceive. kindly check with mtnstore where the device and charger was handed.
warm regards
mike