VG
Verona G
1 reviews | Active since Sept 2015
10 Sept 2015, 15:20
PATHETIC SERVICE!!
i have been trying to get the settlement figure to pay up my accounts. i have been trying to get a hold of someone who can assist me, and all i get is a whole lot of different, useless, invalid contact numbers of incapable people. Mtn is definitely not keeping up to the standards they advertise. I am absolutely disgusted at the type of service i have been receiving. i would never recommend Mtn to be anyone's network because of the putrid service and advice. \Mtn
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Replies (1)
MTN South Africa's replyOfficial
18 Sept 2015, 12:43Hello Veroni,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that your complain has been forwarded to the relevant department, you will be contacted soon.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Jessie
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that your complain has been forwarded to the relevant department, you will be contacted soon.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Jessie
REQ:***
MTN South Africa's reply18 Sept 2015, 12:43
Official
Hello Veroni,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that your complain has been forwarded to the relevant department, you will be contacted soon.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Jessie
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that your complain has been forwarded to the relevant department, you will be contacted soon.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Jessie
REQ:***