Pathetic service

Terrible service received with no help! I am currently experiencing a problem with my handset where airtime vanish without a call being made or any app being used, when i use whatsapp my data stay the same but airtime finishes,Secondly I have to restart my phone to receive and sent messages now and again,Internet does not want to work even after setting were sent to me. I went to a northgate branch for assistance and was told it needs a software upgrade, I should go to clearwater mall to be assisted,upon arriving at clearwater i was told they shouldn't have sent me to them ,they said there's nothing wrong with the phone is normal,i bought airtime in front of them to prove that there something,was advised to call the centre.<br> <br> Spoke to different agents it either i'm on hold for more than 30min or they hang up when i requested to speak to a supervisor one of your rude consultant by the name of Ntombifuthi hang up on me because I told her i'm tired of explaining my situation without a solution. <br> <br> I am at the edge of cancelling my contract because of no assistance and it pains me that my hard earned money I use to buy airtime vanishes without any explanation.Call me to solve this.