1 reviews | Active since May 2013
PATHETIC SERVICE
I need to cancel a contract of mine that has passed the 2 year period and move that number to Prepaid. I have tried contacting MTN call centre to cancel the contract for almost 2 months now!!!! 2 months! and no one answers! I then went to a store to have it cancelled and I was told to email [Email Removed] (29 July 2015) and thus far have had no correspondence at all! I have 3 contracts... (2 with MTN and 1 with Cell C) I will now be doing the contract buyout with Cell C. I am just totally ****ed and appalled by MTN's service (after being a customer for years!). I did not want to post via Hello Peter but I am just totally ****ed off right now. I will not recommend MTN to anyone just because if this ONE incident. Nice job *****ing yourselves MTN. <br>
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
The matter has been resolved.
Regards
Lorraine
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
The matter has been resolved.
Regards
Lorraine
REQ:***
