GD
Geraldine D
1 reviews | Active since May 2014
30 Jul 2015, 11:23
Pathetic Service
i have had my MTN contract in excess of 5yrs and have been an ex-nashua mobile client, since moving over to MTN directly, i've endless issues, the issues at hand is that in April in upgraded my contract and my contract clearly states 500anytime minutes, 500 sms & 1 GIG data, i have not received my sms's or data for the past 3 months, going into the mtn store n midrand got me a reference number and NO action!!!<br> <br> pathetic pathetic pathetic, calling the customer service line is a waste of time as the ppl are more than incompentant!!!
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MTN South Africa's replyOfficial
12 Aug 2015, 13:55Hello Cldavid,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that a request has been sent for the bundles to be activated, once the bundles are activated we will send to our billing for the to credit where necessary.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that a request has been sent for the bundles to be activated, once the bundles are activated we will send to our billing for the to credit where necessary.
Thank you
Wenzile Masina
REQ:***
MTN South Africa's reply12 Aug 2015, 13:55
Official
Hello Cldavid,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that a request has been sent for the bundles to be activated, once the bundles are activated we will send to our billing for the to credit where necessary.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that a request has been sent for the bundles to be activated, once the bundles are activated we will send to our billing for the to credit where necessary.
Thank you
Wenzile Masina
REQ:***