Pathetic Service

Signed a new upgrade contract on 9th July 2015. My billing date is the 21st monthly so I received pro-rata Airtime but NO sms,s and NO data. When querying with store (MTN Beacon Bay) I was advised to wait until billing date and then I would receive the full package going forward. In the meantime I am having to purchase \Data"to keep me going. On billing date I received the correct quota of Airtime minutes but STILL NO SMS's and NO DATA. It is a pity that all the \""good attitude\"" and helpfulness at the store is not reflected in the ethic at head Office."""