1 reviews | Active since Jul 2015
PATHETIC SERVICE!
I was always a Nashua mobile client, until we got notified that Nashua mobile is closing down. We have been moved over to our different service providers, mine being MTN ever since December 2014. For the first 4mnths with MTN there were no problems. Ever since April 2015 there has been endless problems. My account gets debited with a different amounts every month & my data that was loaded as recurring with Nashua has not been loaded when my contract recharges. When you do try calling 808 you hold for HOURS!!!! and when someone eventually answers the call they reassure me that everything will be in order when its time for the next recharge yet it isn't!!! something needs to be done! I have a 24month contract & prices cant change just as it pleases them!
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that the number has been provisioned with the data bundles.
The billing query has been logged to investigate the invoice charges.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that the number has been provisioned with the data bundles.
The billing query has been logged to investigate the invoice charges.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,