1 reviews | Active since Oct 2014
PATHETIC SERVICE
So my account was blocked because of an outstanding amount due. Immediately I've did payment for last month and for this months account. So this is now the 2nd day. <br> I phoned 808 how many times.. no assistance. I've went onto MTN website to get stores details who I can contact. If you phone the number it either go dead or just ring. <br> So I've send emails to lot of people.. even attached proof of payments.. so get email back.. mmhhh you have to pay the outstanding. Duhhh.... do you see attached proof of payment!!!! And it is from Absa to Absa... so seriously.. <br> <br> 2nd day my phone not working and no assistance no nothing. <br> <br> MTN you are pathethic.. I am upgrading in September and I will not go back to you. <br>
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the payment was received and the line is active. We understand that the entire experience must have been very frustrating and hope that we can restore your faith in us.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the payment was received and the line is active. We understand that the entire experience must have been very frustrating and hope that we can restore your faith in us.
Thank you
Wenzile Masina
REQ:***