TS
Tania S
1 reviews | Active since Jun 2015
30 Jun 2015, 19:03
PATHETIC SERVICE
Tried to block sim after phone was ****** but due to the strike, it could not be done but a new one could be issued??? And now they have the nerve to play adverts before the person answers the phone. Seriously you don't pay me to have your adverts played as a ring tone!!!!!
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
11 Jul 2015, 14:41Hello Tsteyn123,
Thank you for posting.
Thank you for taking time to raise your concerns, please accept our apologies for any inconvenience caused.
I do know how frustrating that this can be, do note that our management teams are aware of this and due to the current protest action being experienced there is delays in our customer touch points.
I hope the above is in order and would once again like to apologize for the inconvenience this has caused you.
Regards,
Lawrence
REQ: ***
Thank you for posting.
Thank you for taking time to raise your concerns, please accept our apologies for any inconvenience caused.
I do know how frustrating that this can be, do note that our management teams are aware of this and due to the current protest action being experienced there is delays in our customer touch points.
I hope the above is in order and would once again like to apologize for the inconvenience this has caused you.
Regards,
Lawrence
REQ: ***
MTN South Africa's reply11 Jul 2015, 14:41
Official
Hello Tsteyn123,
Thank you for posting.
Thank you for taking time to raise your concerns, please accept our apologies for any inconvenience caused.
I do know how frustrating that this can be, do note that our management teams are aware of this and due to the current protest action being experienced there is delays in our customer touch points.
I hope the above is in order and would once again like to apologize for the inconvenience this has caused you.
Regards,
Lawrence
REQ: ***
Thank you for posting.
Thank you for taking time to raise your concerns, please accept our apologies for any inconvenience caused.
I do know how frustrating that this can be, do note that our management teams are aware of this and due to the current protest action being experienced there is delays in our customer touch points.
I hope the above is in order and would once again like to apologize for the inconvenience this has caused you.
Regards,
Lawrence
REQ: ***