Pathetic Service

MTN contracts (808) used to be the best service provider...not anymore. Failingly phoned thier contract service provider, its either they answer your call and keep quiet (beacuse after answering you can clearly hear the backround communications) Or you stay on the line for close to a Full 2 hours untill you decide to hang up. Why do you even say our calls are recorded for Quality Control Purposes, what type of Quality are you referring to, perhaps you may aswell explain this?<br> I lost my Samsung S4 2 weeks back, been failing to Blacklist so I can get the ITC number. If the MTN management does not action this asap, I will happily move to Another Network when my current contract expire.<br> If those people at the call centre do not do thier job, why don't you redundant all thier employment, and hire people who are willing to take MTN into another step? Or you wanna tell me that you didn't know the No service (it's not poor, its just not there) we currently getting?