Pathetic Service

Hi<br> o Last year I was moved to MTN from Nashua <br> o In May my phones were cut off for almost a week for no reason as they accounts were all paid up to date. Couldn't phone call centre - as YOU DON'T HAVE ONE<br> o I then checked my bill and realised I was overcharged by MTN on my top up accounts ???? Network packet switched data<br> o Tried hellopeter and social media - no response. Call centre shut down<br> o Unable to view online bills to check for other months that I was overcharged.<br> o Eventually on the 25th of May I was told it would be sorted out after I sent the same email 40 times.<br> o Today I see it hasn't been sorted out and more unauthorised charges and when I send query again - no response. Next week is debit order day and I am not prepared to get charged more money. I cannot afford to have over R1000 extra going off my account. <br> o I would like all the unauthorised charges reversed immediately<br> o I was receiving a corporate discount of 17% from Nashua - this seems to be missing.<br> o I want a credit on both phones for the week the phones were cut off.<br> o I want an apology from MTN for the aggravation and inconvenience.