1 reviews | Active since Jul 2013
Pathetic Service
I had a previous complaint that I received a response on but it has still not been resolved. Previously there was ekstra data bundels loaded on my account that MTN had to credit me for. This month I have no data bundle on my account not even the 1GB that is supposed to be part of my package I sign for with my contract. I need someone that is capable of doing their job to sort this account out. I have dealt with more than one suppervisor and not even them are capable in doing a proper job. This is the most pathetic people I have worked with this billing and account problem has been on going for 3 months and no ons can seem to fix it. If yhis is not sorted this week I will cancel my contract and I will not pay another cent to MTN I will see you in court to sort out your incompatancy!!!
Thank for posting.
Please accept our apologies for the delayed response and for any inconvenience this may have caused.
our records indicate that the charges have been corrected and the bundles allocated and this will reflect in the statement for the invoice of the 20th of May.
Regards,
Nomonde.
REQ:***
Thank for posting.
Please accept our apologies for the delayed response and for any inconvenience this may have caused.
our records indicate that the charges have been corrected and the bundles allocated and this will reflect in the statement for the invoice of the 20th of May.
Regards,
Nomonde.
REQ:***
