Pathetic Service !!!!!!!!

<p>Went through to MTN Service centre at Pavilion in KZN and paid for and activated a dual sim card. I was advised by the consultant Yogan Naidoo that it would be active 24hrs. I waited and it was not. I called 808 and was advised they can't pick up my details. I advised them I have been calling tghem for the last 12 years. I ended the call and called back and spoke to a female manager who said it now takes 48 WORKING hours for a sim to be activated which is LIES! I entertained her and waited and another day went by and still no service. I called back and again the consultnat said they cant pick my information up. I asked for a manager and the consultant puts his friend on the line by the name of Ndumiso Zikalala who claims he is a manager for which I later found out that he is a normal agent. What lies, deceipt from a corporate company. He inisited I go back to the store as MTN cannot help me. Is this the level of customer centricity that we are to receive from a company that claims to provide worldclass service. My sim is still not active and I am being billed for it. PATHETIC!!!!! </p>