1 reviews | Active since Mar 2009
Pathetic Service
<p>7 Days ago i lodged a complaint about extra charges on my account , was promised feedback withing 48 hours , so far not a peep out of you , Please sort it out</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
Kindly be advised that an urgent request have be sent to our billing department for further investigation it should take within 5 to 7 working days for the to be resolved.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
regards
mike
Complaints Management Team
Reference Number: ***8
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
Kindly be advised that an urgent request have be sent to our billing department for further investigation it should take within 5 to 7 working days for the to be resolved.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
regards
mike
Complaints Management Team
Reference Number: ***8