1 reviews | Active since Jul 2017
Pathetic service
<p>I have been trying for more than a week to get hold of someone in the MTN legal department but apparantly a client cannot speak to anyone to sort out a problem. I have sent so many emails but still no phone call from MTN. What will it take for MTN to call a client????</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with theLegal department to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Complaints Management Team
Reference Number: ***6
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with theLegal department to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Complaints Management Team
Reference Number: ***6